How to Buy Luna Flowers

 

Ordering and Delivery

Unfortunately we are unable to sell online or send most items in the post at the moment but we are working hard to resolve it. In the meantime please email us with any orders, requests or questions you may have.

 

• If you live in Cambridge we are happy to deliver straight to your door at an pre-arranged time.

 

• If you would like to collect it from us, we can arrange a time and location.

 

• If you are interested in coming to see us at a Market or Fair, please email us to see where we will be next.

 

Payment

 

We accept payment by cash or cheque. We are in the process of setting up to take credit/debit card payments via Internet and mobile terminal, watch this space!  

 

Refunds and Returns

 

If you are not happy with your purchase we can exchange for another within 7 days of purchase unless the item has been damaged or altered in anyway.

 

Damages and Repairs

 

If you have previously bought a flower which has unfortunately been damaged please contact us to see if it can be repaired. Our flowers are surprisingly tough despite their delicate appearance so we hope this won’t be an issue for many customers.